How to Request a Ledger Hardware Wallet Return incl. Refund due to the New ‘Recover’ Feature

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[CryptoButthead.com , msch , May 17, 2023] 🔒💼 Ledger’s new “Recover” feature is stirring up discussions! 🗣️  In the rapidly changing world of cryptocurrencies, ensuring the security of our digital assets is paramount. The recent “Recover” feature introduced by Ledger has raised some eyebrows. This feature splits the user’s private key into three pieces and stores each piece with a different company.

While Ledger assures us that this is a secure method and the feature is optional, some customers may not be comfortable with the idea of their private key being divided and shared among multiple entities.

If you’re one of those customers, we’ve put together a template that you can use to request a return of your Ledger hardware wallet. This template is structured to express your concerns clearly and professionally, while requesting information on how to initiate the return process.

Remember, it’s important to feel secure and comfortable with the way your private keys are managed. After all, it’s your digital wealth we’re talking about.

Below is the template for a return request ( There is no guarantee that Ledger will accept this, but trying is the best way to learn, and perseverance pays off in the end) :

Subject: Request for Return of Ledger Hardware Wallet Due to Concerns Over New “Recover” Feature

Dear Ledger Support Team,

I hope this message finds you well. I am writing to express my concern over the recent firmware update that introduced the “Recover” feature.

While I understand that this feature is optional and aims to provide users with a backup of their Secret Recovery Phrase, I have reservations about the method in which this process is carried out. According to your recent announcements, the private key of the user is split into three pieces, each of which is sent to a different company for storage.

As a customer who values the autonomy and security that a hardware wallet provides, I find this process to be contrary to my expectations and needs. The idea of my private key being divided and shared among different companies, regardless of the security measures in place, is not something that I am comfortable with.

Therefore, I would like to request a return of my Ledger hardware wallet and a refund. I kindly ask for information regarding the return process and any necessary steps that I need to take to initiate it.

Thank you for your understanding and prompt attention to this matter.

Best regards,

[Your Name]

Feel free to adjust this template to suit your specific circumstances. Remember to replace “[Your Name]” with your actual name before sending.

Disclaimer: Yo, this is just Butthead yappin’, man. Don’t take this too seriously, huh huh. Crypto investing is serious stuff, and you should, like, get real info or whatever. And remember, dude, investing is also, like, extra risky. If you have no clue, ask someone who knows. This article aims to provide accurate, timely information. However, readers are advised to verify facts independently and consult with a professional before making any decisions based on this content.

 


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